Data protection information, 12/2024

CONSENT TO THE COLLECTION AND PROCESSING OF PERSONAL AND OTHER DATA

Date of posting of this document on the Web Pages: 12.2024.

Thank you for visiting SEW-EURODRIVE website kz.sew-eurodrive.com and for your interest in our company and products. Because we place great importance on protecting the security and privacy of your personal data, we consider this in all of our business processes.

By performing any actions of accessing the Web Pages, viewing the Materials, using the functionality of the Web Pages, entering data into the form fields, sending messages via the Web Pages or via the contact details provided on the Web Pages, the User provides his/her AGREEMENT to the collection and processing of personal data and other information (hereinafter referred to as “AGREEMENT”) as defined herein.

Terms and definitions used in this document correspond to the “Security Policy, Terms of Access to the Internet resource and Terms of Use of the Internet resource kz.sew-eurodrive.com (User Agreement)” (hereinafter - “TERMS”)

Additional special terms are defined below.

I. TO WHOM CONSENT IS GIVEN

The User grants AGREEMENT to the Operators:

  • Owner – “SEW-EURODRIVE” LLP (legal entity registered in the Republic of Kazakhstan, BIN 090740014308)
  • SEW-EURODRIVE GmbH & Co KG (legal entity registered in Germany, registration number DE143080517)

Third parties to whom this AGREEMENT is also provided include other SEW-EURODRIVE companies (as defined in the NOTICE), their contractors; persons who have access to servers, software and hardware and other equipment on which the Web Pages/Materials/DATA are hosted or through which the Web Pages/Materials/DATA are transmitted; persons organizing, performing, controlling passive collection of DATA; persons performing other functions in connection with passive collection of DATA; other persons who may reasonably be required to transmit DATA; and other persons determined by Owner or other Operator.

II. DATA TO WHICH CONSENT IS GIVEN

CONSENT is given by the User to Operators and third parties for collection and processing of DATA, which means: personal data (surname, name, gender, title, e-mail address, date of birth, contact telephone number, place of work, position, individual identification number or its analogue, address of residence and registration, data of identity document, other information during registration and authorization of the User; information about the country and location of the User, from which the Web pages are accessed; any other information about the User's personal data; any other information about the User's location and country of residence.

CONSENT refers to the DATA already held by the Operators and third parties and to that which will be collected (obtained) by the Operators and third parties in the future.

CONSENT applies to the following DATA:

  • provided by the User on a voluntary basis (e.g. during registration, authorization, survey, sending a written or oral message to the Operator or a third party);
  • collected separately in cases allowed by the AGREEMENT, applicable laws and regulations on the protection of personal data;
  • collected passively, as described below.

III. PURPOSES OF DATA COLLECTION AND PROCESSING

Usual purposes for the collection and processing of DATA by Operators and third parties will be:

  • registration, authorization on the Web pages, creation by the User of an account or personal account (if such a function is available) on the Web pages and use thereof, including storage and receipt for review of certain documents and information via restricted access Web pages in compliance with the CONDITIONS;
  • verification of the User's authorization to access the Restricted Web Pages;
  • ensuring the performance and protection of the Web Pages;
  • reporting (by the Owner's decision) to the User's employer or other person represented by the User about the User's use of the Web pages, documentation and information received by the User, about the request for registration / authorization and about other actions of the User;
  • giving the User access to information about orders placed by their employer or represented organization outside of the Web Pages for the purpose of obtaining information about the Products, with the consent of their purchaser;
  • preparation of responses to User's requests and other purposes for which the User has provided his/her DATA, as well as the purposes defined by the User in the course of the relevant communication;
  • processing orders placed outside of the Web Pages and implementing customer support programs;
  • providing access to a specific portion of the Web Pages, Materials, specific information or offerings;
  • Supporting the relationship with the User (to better understand their needs and how we can improve our Products and services, to suggest suitable Products for their business, e.g. in the form of a SEW-EURODRIVE brochure, or to conduct an online survey to understand our customers' needs and other interactions);
  • various marketing goals of the Owner, SEW-EURODRIVE, statistics on visits to the Web pages, improvement of the Products, Materials, Web pages and the SEW-EURODRIVE service;
  • providing Users and receiving various information from Users, contacting Users, sending newsletters to Users and other informational purposes;
  • correspondence, negotiations and other forms of interaction with the User, his employer or the organization represented by him;
  • preparation, negotiation or fulfillment of contractual obligations;
  • supporting legal and other relationships with purchasers of the Products;
  • collection, processing, accounting and analysis of DATA, formation of databases, protection of legal rights and interests of Operators, third parties, User and other persons, as well as other activities of Operators, third parties, including commercial activities;
  • complying with applicable legal requirements, including, but not limited to, the retention of documents and information for statutes of limitations and other applicable time periods;
  • Providing DATA that is required by applicable law, as well as providing upon request and without request to governmental, judicial authorities and other authorized entities and persons;
  • Use and other processing of DATA to support, support a legal action, claim or other form of legal defense;
  • cross-border transfer of DATA to Operators, third parties on the territory of any countries;
  • additional purposes directly related to the original purpose for which the DATA was originally collected;
  • other purposes within the framework of applicable laws, factual circumstances and contractual terms and conditions related to the obligatory or required collection and processing of DATA by Operators, third parties;
  • other purposes as defined by this AGREEMENT and the CONDITIONS.

Please inform the Owner know via email kazakhstan@sew-eurodrive.com if you prefer that your personal data is not used for direct marketing or market research, we will respect your choice. We will not sell or otherwise commercially market your personal data to third parties.

We will collect, process and use the DATA provided by you over the Internet only for the purposes set out in the AGREEMENT as well as the CONDITIONS.

IV. PASSIVE DATA COLLECTION AND INFORMATION ON THE DISSEMINATION OF DATA IN PUBLICLY AVAILABLE SOURCES

The User is hereby notified and agrees that during his/her navigation through the Web pages, as well as during the User's viewing of the Materials, passive collection of DATA (i.e. without the User transferring this information in an active way) using various technologies is possible.

The User is hereby also notified and agrees that his/her DATA may be disseminated to publicly available sources within the framework of the purposes of its collection and processing defined by the AGREEMENT, as well as by interacting with such sources specified in this section.

When you access the Web Pages, non-personal information may be automatically (passively) collected (e.g., the type of browser and operating system you use, the date and time of your visit, the domain name of the site from which you came to our site, the total number of visits, the time spent on the site, the number of pages viewed, your IP address; the country and location from which you access the Web Pages; non-personal data entered into form fields; data selected in form fields; Materials downloaded from the Web Pages; other User activities; or any other non-personal information collected by the Web Pages. Such non-personal information is referred to in the AGREEMENT as “PASSIVE DATA”.

DATA is collected and stored by Operators, third parties, using various technologies.

Operators, third parties use this DATA for marketing and optimization purposes, including monitoring the attractiveness of the Web Pages, improving the performance of the Web Pages, improving the Materials, Products and Web Pages, addressing marketing, manufacturing and other issues with respect to the Products, and for other purposes specified in the AGREEMENT, TERMS, on an equal basis with other DATA.

Collection of PASSIVE DATA and other DATA is accomplished in a variety of ways that User fully agrees to, including the following:

  • Cookie

Web pages Cookie

When you visit the Websites, temporary session identifiers in the form of so-called “cookies” may be placed on the user's computer to automatically recognize the computer on your next visit.

Cookies are small text files that are automatically stored locally in the cache memory of the Internet browser of the visitor to the Websites (User). Cookies make it possible to memorize the Internet browser as well as to fulfill other technical purposes.

Cookies can be useful for a variety of reasons; for example, they allow us to customize the Web pages to better suit the interests of Users or to store the User's password so that the User does not have to register each time he or she logs in.

If the User does not wish to receive cookies, he/she can change the settings of his/her Internet browser accordingly to delete all cookies from the hard disk of the computer, block cookies or receive a notification before a cookie is stored. However, by doing so, certain functions will not be available on the Web pages.

External cookies

Some Web pages and Materials include information, content and services from other providers, which may use their own cookies and active components. The Owner and SEW-EURODRIVE are not responsible for how these providers process personal and other DATA. Please refer to the websites of the respective sources for information on how the DATA is processed.

  • Facebook

Web pages utilize features (“plug-ins”) from Facebook.com social network.

Plug-ins are disabled until you click the button provided. By enabling such plug-ins, you are establishing a connection with Facebook (which means the aforementioned social network on the Internet, as well as its owners, proprietors, operators and other persons related to it) and consent to the transfer of PASSIVE DATA and other (including personal) DATA to Facebook.

If you are registered on Facebook, Facebook can link your visit with your Facebook account. When you click a certain button, the relevant information is transmitted by your browser directly to Facebook and stored there.

For information about the purpose and extent of the information collected, further processing, the use of DATA on Facebook, your rights and the settings you can use to protect your privacy, please see the Facebook DATA Protection notice directly on this social network. If you refuse to have Facebook collect your DATA when you visit the Web pages, you must log out of Facebook before visiting the Web pages.

  • Х (Former Twitter)

Web pages use features (plugins) of the social network X (formerly Twitter).

The plug-ins are disabled until you click the button provided. By enabling such plug-ins, you establish a connection with X Network (which means the above-mentioned social network on the Internet, as well as its owners, proprietors, operators and other persons related to it) and give your consent to the transfer of PASSIVE DATA and other (including personal) DATA to Network X.

If you are registered in X social network, X may link your visit with your account on X Network. When you click on a certain button, the relevant information is transmitted by your browser directly to Network X and stored there.

For information about the purposes and extent of the information collected, further processing, the use of DATA on X Network, your rights and the settings you can use to protect your privacy, please see the note on protecting DATA on X Network directly on this social network.

  • YouTube

Web pages use the video platform YouTube as a service that allows you to play video and audio files.

Some Web pages include integrated YouTube videos. When you load such pages, the integrated YouTube player allows you to establish a connection with YouTube to enable technical transfer of audio or video files.

When a connection to YouTube is established, PASSIVE DATA and other DATA is transmitted to YouTube (and may also be transmitted to the owners, proprietors, operators of this service and others associated with this service). For information about the purpose and extent of the information collected, further processing, YouTube use of DATA, your rights and the settings you can use to protect your privacy, please see YouTube DATA Protection Notice directly on YouTube.

  • XING

The web pages use features (plug-ins) from the XING social network, a business network on the Internet that allows its members to manage and search for new contacts.

When you download Web pages, a direct connection is established between your browser and the XING server via the plug-in. This means that XING receives information about your visits to the Web Pages and information about your IP address. If you log in to your XING account, you can associate content from the Web Page with your XING profile. XING may then assign visits to the Web Page to your account.

For information about the purposes and extent of the information collected, further processing, the use of DATA on XING, your rights and the settings you can use to protect your privacy, please see the note about protecting DATA on XING directly on this network.

V. DATA COLLECTION AND PROCESSING

The following actions on collection and processing of DATA may be performed by each Operator, each third party: collection; passive collection; recording; receiving; systematization; combining; accumulation; storage; clarification, updating, modification, addition; extraction; use; depersonalization; blocking; deletion; destruction; transfer, including through various communication channels; trans-border transfer to the territory of foreign countries (both those providing and those not providing personal data protection); dissemination, publication, provision of personal data to the Operator and the third party.

These actions may be performed by each Operator, each third party: (i) only for the purposes specified in this AGREEMENT and CONDITIONS; (ii) by any means convenient to the Operator, third party, including by means of automation, using information systems (automatic processing) or without using such means and systems (non-automatic processing); using internal network and Internet, or without using them; by storing in centralized databases, on paper, electronic, as well as other media; with or without the use of software; by any other means; (iii) in the Republic of Kazakhstan as well as outside.

In addition to the above, the User hereby gives its consent to the Operators, third parties to collect and process the User's DATA using automated processing, intelligent robot and artificial intelligence and is informed of such use by the Operators, third parties. The User is hereby informed of the existence of cross-border transfer of the Data in the process of its processing.

The User authorizes Operators, third parties to make decisions based solely on automated processing of electronic information resources, including by means of an intelligent robot, artificial intelligence, as a result of which the User's rights, legitimate interests arise, change or cease.

VI. SECURITY

The Owner shall apply technical, organizational and other security measures available to protect the DATA from accidental or unlawful destruction, loss or alteration, as well as unauthorized access or disclosure.

However, Internet is an open space and the User understands and agrees that the Owner and SEW-EURODRIVE cannot guarantee or ensure the complete security and safety of the DATA.

Each of the Operators, third parties shall not be liable for improper compliance with the legislation on personal data and their protection by other Operators, third parties, as well as for unlawful actions of any persons.

VII. USER CONFIRMATIONS

The user acknowledges, affirms and warrants that:

  • personal data provided by him/her belong to him/her personally, are correct and true;
  • he/she has carefully and fully read this AGREEMENT and the terms and conditions contained herein;
  • all the statements of this AGREEMENT are clear to him, he fully agrees with them and fully accepts them.

The User will not provide personal data of any other persons in the absence of the consent of the subject of personal data. The provision of such data by the User will mean, under the personal responsibility of the User, the existence of the consent of the subject of personal data to the collection and processing of his/her personal data by all Operators and third parties under conditions similar to this AGREEMENT, including, inter alia, consent to cross-border transfer.

In the absence of the above consent of the subject of personal data, the User may be held liable for compensation of losses incurred due to the use of personal data by anyone without the consent of the subject of personal data. In this case, the User undertakes to settle all possible claims and demands independently and at its own expense.

VIII. DURATION AND CANCELLATION OF CONSENT

This AGREEMENT shall be effective from the moment the User accesses the Web Pages.

The AGREEMENT will remain in force during the entire period of existence of the Internet resource kz.sew-eurodrive.com and ten years after its termination.

After this period, the AGREEMENT will remain in force, unless these events occur earlier, until the end of the period of storage of the DATA and the statute of limitations on any obligations of the Operators, third parties, during which the DATA may be needed for the legitimate purposes defined in the AGREEMENT, but in any case not less than the period of time necessary for the purposes specified in the AGREEMENT.

The User may revoke his/her AGREEMENT in the manner and cases determined by the applicable laws of the Republic of Kazakhstan. In this case, please contact us via kazakhstan@sew-eurodrive.com

IX. CONTACTS

For further information or to make suggestions and comments regarding the processing of your DATA, you can contact us via kazakhstan@sew-eurodrive.com . If incorrect information has been stored despite our efforts to provide correct and up-to-date data, we will correct it upon your request.